Payment and Shipping
Payment Terms:
Payment is required in advance and can be made online using the following methods:
• PayPal
• Credit Cards (Visa, MasterCard etc.)
• Bank Transfer (with prior email authorization)
Shipping Methods and Timing for ITALY:
• STANDARD SHIPPING :
€7.50 (free on orders over €100).
Your order will be shipped via GLS courier within a maximum of 7 working days from the date of purchase. Delivery typically takes 1-2 days, depending on the destination.
Important:
Please double-check your shipping address and provide as much detail as possible (e.g., intercom name, floor, apartment number) to ensure successful delivery.
If the courier is unable to reach you on the first attempt, a second delivery attempt will be made at no additional charge the following day. After this, the package will be stored, and a €10 release fee will apply, which will be charged to the customer. If the courier cannot find your surname on the intercom, the package will be returned to storage due to incorrect address details, and the release fee will be the customer’s responsibility.
You will receive email notifications about the status of your shipment.
Deliveries are made on working days only (excluding weekends and holidays). All jewelry is shipped in traceable parcels.
Worlwide Shipping Methods:
We offer a flat rate of €15 for shipping to Europe via UPS. Delivery occurs within 2 working days from the shipping notification.For other international destinations, shipping costs may vary based on weight and location. For further details, please contact Customer Service at info@luliartbijoux.com, including your country of destination.